📖 How Booking & Check-In Works Walkthrough

Recommended • Available 24/7
1

Express Self-Check-In via Smart Lockbox

No front desk lines. Arrive anytime after 3:00 PM and walk straight to your room!

📱 Step 1

Check Your SMS

On your check-in day around 3:00 PM, you will receive a text message with your Room # and unique 4-Digit Lockbox PIN.

💡 Keep your phone charged!
🚪 Step 2

Go To Your Room

Head to your assigned room. Directly beside or mounted next to your room door is your numbered security lockbox.

📍 Buildings 1, 2, or 3
🔐 Step 3

Dial PIN & Open

Turn the 4 dials to your secret PIN code. Pull the front hatch open to grab your physical room keys.

🔒 Scramble dials to lock
🛏️ Step 4

Unlock & Enjoy!

Use your key to unlock the door. Connect to free high-speed Wi-Fi: HotelFlow PMS (Pass: Im@thebeach2).

🏖️ Relax & enjoy your stay
💡

Tip: Want to see what the lockbox looks like and practice dialing your code?

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Alternative: Lobby Self-Check-In Kiosk

Prefer using a touch screen? Our lobby kiosk is available 24 hours a day.

1. Tap & Find Booking

Tap Start Check-In on the screen. Enter your Booking Reference (e.g. CMI-104) or your mobile phone number.

2. Verify ID & E-Sign

Verify your vehicle details, scan or snap a photo of your Government Photo ID, and sign your digital registration agreement on screen.

3. Receive Key & Code

The kiosk instantly displays your assigned Room number and door Lockbox PIN code, and sends a copy straight to your phone.

📤

How To Check Out (11:00 AM)

Express checkout in 3 easy steps before 11:00 AM.

1. Return Room Keys

Place both room keys back inside your door lockbox and close the door.

2. Scramble Lockbox Dials

Turn the 4 dials away from your PIN (e.g. to 0-0-0-0) to securely lock the box.

3. Confirm via SMS

Reply YES to your morning checkout SMS or tap the link in the message to confirm!

Frequently Asked Questions

Everything you need to know for a smooth, worry-free stay.

🕒 What time is check-in & check-out?

Check-in starts at 3:00 PM. Because we use smart lockboxes, late night check-in is available 24/7! Check-out is by 11:00 AM.

🚗 Where do I park?

Free on-site parking is provided for 1 registered vehicle per room. Please park in designated guest bays on the property grounds.

📶 What is the Wi-Fi network and password?

Network Name: HotelFlow PMS
Password: Im@thebeach2

💳 Is there a security deposit?

Yes, a standard $100 refundable security authorization hold is held via Square for incidental damages. It is automatically released after housekeeping inspection at checkout.

📍 Local Resident Restriction Notice

Per municipal motel security regulations, guests residing in Myrtle Beach local zip codes (29577, 29572, 29575, 29578, 29579, 29587, 29588) cannot be accommodated.

❓ What if I don't receive my PIN code?

If you do not see your SMS by 3:00 PM, send a quick text to our Front Desk via the button below with your name and booking reference, and we will assist you immediately!

Still Have Questions? We're Here 24/7

Our team is always on standby to assist you with room access, directions, or booking questions.